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PeckerBird LTD. Trading as PayPecker,a legal entity established in the United Kingdom and its group companies (collectively “PayPecker”, "we", "us", and "ours") is committed to protecting your privacy
PayPecker wants to inform you how we collect, use, and disclose your personal information (“Personal Data”). “Personal Data” is information that identifies you as an individual or relates to an identifiable individual.
When you use our Services, visit our Websites or Social Media Pages, PayPecker may collect information, which may include Personal Data.
What Personal Data do we collect and process for our own purposes as a controller?
We and our service providers may collect Personal Data in a variety of ways. Such information maybe collected from you through the Services, e.g., when you sign up for a newsletter or register for Services or demo version, respond to a survey, fill out a form on Website, open a ticket for support orleave comments on the forums or in a blog. We may receive your Personal Data from other sources,such as public databases, joint marketing partners, social media platforms (including from people withwhom you are friends or otherwise connected) and from other third parties. For the purposes of General Data Protection Regulation (GDPR), PayPecker shall be the controller for this information you have submitted to us.
We and our service providers use Personal Data for legitimate business purposes, including the following: (i) provide you the Service(s) and fulfilling your requests; (ii) send you communicationfrom the Service(s); (iii) assess needs of your business to determine or suggest suitable Service(s);(iv) send you requested information about the Service(s); (v) respond to customer service requests, inquires, questions and concerns; (vi) administer your account and provide you with related customer service; (vii) send periodic emails with important notices or information about the Services (updates,bug fixing, etc.); (viii) personalize your experience on the Services by presenting products and offers tailored to you; (ix) send you promotional and marketing communications, that we believe may be of interest; (x) send administrative information to you, such as changes to our terms, conditions and policies; (xi) facilitate billing and payment transactions for the use of our Service(s); (xii) dataanalysis, such as to improve the efficiency of our Services; (xiii) enhancing, improving, or modifying our Services; (xiv) collecting feedback to improve our website, customer service, identify usage trends, determining the effectiveness of our promotional campaigns, etc; (xv) developing new products and services; (xvi) being efficient about how we fulfil our legal, regulatory and contractual duties, also fraud and security monitoring purposes.
We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest. Our legitimate interest is the interest ofours as a business in conducting and managing PayPecker to enable us to provide to you the Services and offer the best experience. We will provide personalized services and/or send promotional and marketing communication either with your consent or because we have a legitimate interest.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided below.
Your Personal Data may be disclosed:
Further details can be provided upon request.
We do not usually collect nor store the IP address from which you visit.
Certain information is collected by most browsers or automatically through your device.
PayPecker does not own, control or direct the use of any of the Customer Information stored or processed by a Customer or end-user via the Service. Only the Customer or end-users are entitled to access, retrieve and direct the use of such Customer Information. PayPecker is largely unaware of what Customer Information is actually being stored or made available by a Customer or end-user to the Service and does not directly access such Customer Information except as necessary to provide Services (including to respond to support requests, provide development works, maintenance, updates, etc.), as otherwise authorized by Customers or as required by law. PayPecker is not responsible for the content of the Personal Data contained in Customer Information or other information stored on its servers (or its subcontractors’ servers) at the discretion of the Customer nor is PayPecker responsible for the manner in which the Customer collects, handles disclosure, distributes or otherwise processes such information.
Our Customers are the “controllers” of Customer Information, meaning that they control the manner such information is collected and used as well as the determination of the purposes and means of the processing of such information and are responsible for compliance with the applicable data protection law. In addition, such information may be subject to our Customers’ own privacy policies. As the controller, it shall be our Customers’ responsibility to inform the end-users about the processing, and, where required, obtain necessary consent or authorization for any Personal Data that is collected as part of the Customer Information through your use of the Service(s).
As the processors of Customer Information on behalf of our Customers, we follow Customers’ instructions with respect to the Customer Information to the extent consistent with the functionality of our Service(s). In doing so, we implemented reasonable technical and organizational measures against unauthorized processing of such information and against loss, destruction of, or damage to, Customer Information.
If you seek access to, or wish to correct, update, modify or delete Personal Data which is part of the Customer Information and processed by us as data processor on behalf of our Customer, you should direct your query to our Customer, i.e. the controller. If you are a Customer of our Service(s) and wish to raise a request on behalf of your end-users in connection with Customer Data, you may open a ticket on the support portal of the relevant Service. Please note that if a Customer has subscribed to more than one Service, his request on a particular Service support portal is specific to that Service only and separate requests need to be raised across other relevant Service support portals.
If you are our Customer, we will send you emails and/or announcements with administrative information related to the Service(s) on occasions when it is necessary to do so. For instance, if our Service(s) is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may deactivate your account and not use our Services.
We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Services to you; (ii) when we have legal obligation to which we are subject; or (iii) as advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
We have implemented reasonable technical and organizational measures to maintain the safety of your Personal Data. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. It is important for you to protect against unauthorized access to your password(s) and computer or device, and to log off when using any shared computer.
Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States and EMEA countries, which may have data protection rules that are different from those of your country. In certain circumstances, courts, Law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data.
Unless we explicitly agree otherwise in writing, you will not send us, you will not disclose, and you will not process any sensitive and/or special categories Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
You can log in to some of our Services using sign-in services such as GitHub and others. These services will authenticate your identity and provide you the option to share certain Personal Data with us such as your name and e-mail address.
The Services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Data from individuals under sixteen (16).
If you are an individual resident in EEA, you have the following data protection rights regarding Personal Data collected and processed by PayPecker as data controller: